All sales are final and include shipping insurance.

Returns accepted only if goods received are not as described (not including any shipping damage which will be covered by insurance). If you suspect any shipping damage you must keep and photograph all packaging as evidence of shipping damage for the courier.

No returns accepted unless buyer has corresponded with reason for return. Any items returned without correct custom form criteria that result in import tax/duty/handling will be refused unless buyer accepts responsibility for any fee due to incorrect custom form criteria.

Buying multiple items

Our saxophones are sometimes sold on behalf of other companies. For this reason payment and tax  methods may differ so we only allow single items per order. If you want to buy more than item please place separate orders, if this results in any higher postage costs we will refund happily the difference. We apologise for the inconvenience.